When Reality Knocks

For months now I’ve been writing about the Candidate Experience and it’s ever growing importance for Corporations in this economy.

Recently Taleo, in one of its Taleo Cafe presentations, put forth the following research metrics: 

23% of job seekers has been badly treated by a prospective employer.

53% of jobseekers will not purchase products and services if they have been badly treated.

55% tell at least 3 people about their bad experience.

49% of all jobseekers find the lack of acknowledgement of their application the most annoying part of hte recruitment process.

and I would add one of my own: 

100% of job seekers find the lack of closure to their application process (the Black Hole) an unacceptable business practice and all the above metrics apply.

Today is the day to focus on the candidate experience.  This time next year, you’ll be too busy, you’ll be in too many meetings and once again the Candidate will become the victim of a very bad candidate experience with your company.