Viewing All Posts Tagged ‘candidate experience’

Zero Sum Game

One of the systemic errors that I see corporations and Recruiting departments making is that they are treating hiring as a “zero sum game”.

The name comes from the fact that there are some games where the sum of the player’s payoffs at the end of the game sum to zero. Poker is a good example. Imagine you and I play head’s up poker. If at the end of the night I’m up $20 then, by definition, you are down $20. Our payoffs, plus $20 and minus $20, sum to zero. The point being that in zero sum games my wins define your losses (and visa versa). Continue reading

The Message is Now Mainstream

For the last year, I’ve been writing on, quoting, tracking back to etc. any hints that the “candidate is customer” message may be getting the attention it deserves in Recruiting.

While AllianceQ is making great gains in membership and therefore the message is getting out, having it written about in the New York Times means that the message is finally mainstream:

In this new world, candidates’ correspondence to companies is rarely acknowledged. Calls are seldom returned. Status updates are not routinely provided. Rejection decisions are not consistently communicated.

I highly recommend that you read Jon Picoult’s article.  Job seekers will be expecting more civilised treatment now that word is out.