Talent Spotting

I just read a great article by Steve Lowisz, President and CEO of Qualigence, Inc. about Recruiting Metrics and how the rules have changed for recruiters in today’s business environment (shifting demographics, workforce dynamics etc.)

I couldn’t agree more with Steve and believe the “new” metrics he suggests are fundamental to the success of any recruiting department. Shifting business environments necessitate change in the business units that support the business. Change is hard but imperative for corporate recruiting professionals.

I believe there is an even larger change that Corporate Recruiters and Hiring Managers need to make if business is to survive and thrive in the “new” labor landscape. This shift is around the ability to spot talent. Now many people are saying, “Hey, I’m a Recruiter, I get paid a lot of money to spot talent” but I’ll challenge that thinking.

For over a decade, Recruiting has increasingly relied on technology to do the “talent spotting” for them. Through key word matching, screening questions built into ATS systems and cumbersome interview processes, we (I count myself as one of the Recruiters in the room) narrow prospects to candidates and candidates to applicants and present and hire what we assume is the best person based on their talent. But are we actually evaluating talent or are we hiring the resume + best interview?

Talent is defined as:

• a special natural ability or aptitude:
• a capacity for achievement or success; ability:

When was the last time you spoke about a candidate in these terms? I find that most hiring managers are relatively poor judges of talent (as defined above) and rarely evaluate candidates based on their “special” natural ability or capacity for achievement /success. I’m not blaming them; they don’t get any training on how to do this. Recruiters and Hiring Managers have been conditioned to use the paradigm of job description/resume matching as first pass at spotting talent and then use interviews to narrow the field – an inexact science at best!

Let me give you an example of the “magic” that can happen when this paradigm is broken:

A Global Company I know lives and dies by its sales force as all companies do. This company’s hiring philosophy is based on the definition of TALENT referenced above and here’s the result; in 2006 their #1 sales person made $350K and won a new Maseratti! In 2004 this same person was a CHEF! By being skilled “talent spotters” (i.e., using the ability to identify talent and not just match key words on a resume) this organization has opened new channels to passive talent.

This is the future of recruiting in Corporate America – becoming highly skilled in finding and recognizing people with talent – remember: the brightest talent may not be the best resume writer or interviewer.